What is your restaurant cancellation policy?

22.03.18 |

For cancellation within 7 days of arrival, we will keep the whole deposit as a cancellation charge. If we can re-let the booking, we will refund the whole deposit (minus a £5 administration charge). For a reduction of numbers within 7 days of arrival, we will keep the whole payment of the cancelled places. In the event of cancellation outside of 7 days, we will refund the whole deposit (minus a £5 administration charge).

If you need to contact us regarding a booking please email our reservations team at info@rootsyork.co.uk

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