FAQs

We don’t offer any accommodation at Roots but we can suggest some great places to stay nearby!

We’re also proud to partner with York’s Luxury 5-Star hotel The Grand to offer our guests an exclusive 10% discount on an overnight stay when you use code ROOTS24 Book here.

There’s also several B&Bs and hotels within a small radius of Roots – the Visit York website is a great starting point for your search.

We can cater for up to 8 guests on one table. This can be booked online. Or you can email the team on info@rootsyork.co.uk for any more information.

For cancellation within 7 days of arrival, we will keep the whole deposit as a cancellation charge. If we can re-let the booking, we will refund the whole deposit (minus a £10 administration charge). For a reduction of numbers within 7 days of arrival, we will keep the whole payment of the cancelled places. In the event of cancellation outside of 7 days, we will refund the whole deposit (minus a £10 administration charge).

A discretionary service charge of 12.5% will be added to your bill, this is shared between all staff.

Unfortunately, we do not accept Amex as a payment method.

Reservations are currently available until the end of May 2025.

The menu tends to evolve across the seasons as various produce becomes available to us from our garden and farm.

The restaurant at Roots is located on the ground floor along with an accessible toilet. External access is via a small ramp.

We do not have on-site parking, however, Marygate car park is located directly behind Roots. This offers 24-hour parking with daytime rates of £2.30 per hour and a flat £2 charge for evenings from 6pm to midnight.  Additional parking can be found at Bootham Row (5 mins) or Union Terrace (10 mins).

Dinner | Wednesday – Saturday from 6pm-7.3opm
Lunch | Friday & Saturday from 12pm-1.30pm

We are closed on Sunday, Monday & Tuesday.

When making a booking, please inform us if you are vegetarian or have any dietary requirements as we need to know in advance so that we can prepare an appropriate menu. With notice, we can adapt to most dietary requirements but as our food includes dairy products throughout, we are not able to cater for guests with severe lactose allergies or those who require a dairy-free diet. However, for those who cannot eat cow products, we are able to prepare a menu containing ingredients from sheep or goats instead. We apologise for any inconvenience this may cause.

Allergies

Whilst we follow best practice at all times, we do like to highlight the fact that all the dishes we serve are produced in an environment where allergens are also prepared and cooked.

We cannot guarantee that the environment will be completely allergen-free.

We require a £50 deposit per person at the time of booking.

If you need transport it is advisable to pre-book in advance. The tasting menu will take around three and a half hours to enjoy.

Streamline Taxis 01904 656565 and York Cars Taxis 01904 765765 are located in York itself.

We can also recommend JEB Taxis 07971 777666 and Ian at Helmsley Black Cabs 01439 223939 for trips on from Roots York. Maybe to our sister restaurant Black Swan Oldstead!

Yes, we do, you can purchase both email and postal vouchers for Roots York here.

We are unable to allow dogs in the restaurant at Roots.

We welcome children over 10 years old in the restaurant at Roots. We do not offer a children’s menu so children would be expected to dine from the same tasting menu at the same price.

 

We offer 2 menus which perfectly showcase techniques the team work meticulously to develop to allow us to offer a pantry full of truly unique ingredients that you won’t find anywhere else in the world.
The Core Menu includes ingredients that have been fermented, candied, cured, pickled or dried for weeks or months. It’s priced at £95pp and is available Wednesday, Thursday & Friday evenings and Friday & Saturday lunches.
The Signature Menu goes one step further and highlights produce we’ve preserved over many years or even decades, meaning you can have a taste of what Oldstead was like all those years ago. It’s available Wednesday, Thursday & Friday evenings and Friday and Saturday lunches at £145 and Friday and Saturday nights at £165.

Sample menus can be viewed here.

If you need to contact us regarding a booking please email our reservations team at info@rootsyork.co.uk

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